Support Services

Norpak is prepared to assume responsibility for the ongoing support services of your systems through one of the following programs:

Periodic preventative maintenance inspections, mechanical and or electrical, from 2 to 12 visits per year, which would involve:
- Lubrication
- Minor adjustments
- Identify safety hazards
- Note equipment needing repair
- Issue a report after each visit
Actual repairs and overhaul can be performed during system shut down periods by the user, or by Norpak Handling under a separate Service Invoice.
Emergency on site support next day or as required.
Systems audits, with spare parts and repair recommendations.
Phone contact with Norpak Handling’s engineering staff during normal working hours.
Emergency phone contact with Norpak Handling’s engineering staff outside normal working hours.
Installation services.